Salim1985football - Ebay seller is a cheater avoid.

[Steffie]

Some time ago I bought a Yashica ML 24mm from seller Salim1985football. When I received the lens I was shocked. It was shipped in a single envelope without any protection whatsoever. Needless to say that they lens arrived battered en unusable. After a lot of hassle I claimed it with Ebay who in their wisdom decided that I should return the lens and after receipt by the seller I would get my money back.
So far so good. I sent the lensback tracked and signed for and delivered proof of that to Ebay. Twice. But apparently the seller refused to confirm receipt so now I have heard that I will not have my money back because my shipping info was assumed to be incorrect. End of story.
So now I have lost the lens, my money plus the additional shippingcost.
They call it buyersprotection but obviously it is just sellersprotection.
Is there anything I still can do, anywhere I can still protest? It is so unfair!
Well sorry for bother you with all this but I just had to get it off my chest.

[Rolf]

Sorry to read that.

But i believe it is the general risk buying at *bay or at the Internet. Depending on the value you can go to a lawyer but mostly their costs are higher than the price of your lens.

Fortunately I had such a situation only one time several years ago where the description of the cam and the actual one was like black and white. Had also a lot of trouble and as a result the seller got a negative rating.

Today I look only for lenses with cheaper values at *bay. So is there a dead loss it is angry but I have forgotten it at the next morning. Items with a higher value I buy only on a cash basis so that I have at first a look on it.

Maybe not very helpful for you in your actual situation but perhaps helps for the future.

[Spotmatic]

Sad story, indeed!

If the seller is in the same country: write him that you will be nearby in a week and will be visiting him together with a few friends to get your money back.

[Attila]

[ManualFocus-G]

First off, sorry to hear about your issue. I would badger ebay though, as you clearly have proof that it was sent and delivered.

I too wouldn't spend too much on a single item on ebay. I have also had stuff sent through in just an envelope, best being a Praktica camera and five loose lenses in a huge unprotected envelope...all the way from Poland!

Most of the time I've had good service from honest sellers, but there are clearly people who are ignorant of the rules / ignorant of how to send an item safely and some out there who are just plain liars and cheats. My only comfort is that I never spend too much and the amount of good stuff I've bought will always outweigh the bad stuff.

[Steffie]

Thank you all for your sympathy. It does help to share your indignation.
I don't think seeking the confrontation with the seller is a good idea. From his emails I got the impression that I rather have to worry that he does not send his friends to my door. Even though is in the UK and I live in The Netherlands.
What does frustrate me endlessly though is the fact that I don't seem to be able to appeal against the decision of the ebay clan.
I sent the package tracked and signed for and sent the documents to them. What else can I do? Of course the seller denies he ever got it. Admitting to receiving the lens would have cost him about 80 euro's. Surely ebay must see this. I would be inclined never to buy thru ebay again, but then I just saw this great lens that seems to be such a bargain...

[Rolf]

[Attila]

either forget it or clam at Paypal , if it went to right address and you have proof evidence. No matter seller take it or refuse it , Paypal protection will works and pay your money back.

[Steffie]

I did claim it at paypal and they decided to believe the seller rather than all the proof I gave them.

[Attila]

[Farside]