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Ebay seller ferndowncameras->Keith Rock's new outfit
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PostPosted: Wed May 20, 2009 6:27 pm    Post subject: Reply with quote

Mal1905 wrote:

Firstly, and to allay any fears you may have; this might just work out okay for you - perhaps there's a genuine reason for the delay.


I really do hope so Mal! I've just checked my PayPal records. I got an email from PayPal saying that Rocky shipped out my 3 items on April 27th...that's almost a month already! And when I email him asking for the ETA of the items, or if there's a tracking number, his replies are kinda vague...if he replies at all. In his latest mail to me, he said it'd take 2 weeks. Well, it's already been over that.


PostPosted: Wed May 20, 2009 6:32 pm    Post subject: Reply with quote

Shrek wrote:

Are based outside the UK? If so, remember it will take a week or so for the stuff to arrive. Keith has a bad rep, and many on here will tell you the reasons why, but remember he also has a lot of positive feedback too. I purchased 4 x items, one went back for a refund. Not ideal, but I was lucky I guess.

Hope your stuff comes through OK, keep us updated.


Yes, I'm based in Malaysia. Which is quite a long ways away. However, I did receive a Spotmatic SP500 that I bought off eBay from Sheffield, UK which arrived in about a week and a half. The seller sent it to me via Airsure, signed for. Yeah, i know ole Rocky has lots of + feedback too..oh God I just hope this works out okay. It's almost a month already..and one of the items he's 'supposedly' sending me is a Voigtlander Vitomatic IIa, which I paid a lot for! At this rate, I'll be glad to just have the items arrive...nevermind if they're as advertised or not. Sad


PostPosted: Wed May 20, 2009 8:10 pm    Post subject: Reply with quote

Patience, Malaysia is quite a distance! Rocky is infamous for the low quality he ships, dishonest handling of returns and insolent reaction on complaints. But not shipping at all is not among his usual habits.

Sevo


PostPosted: Wed May 20, 2009 9:31 pm    Post subject: Reply with quote

Sevo
I know of at least two cases in which he did not ship and then claimed he had. In neither case was he able to provide any evidence that he had shipped. This scum is capable of virtually anything.


patrickh


PostPosted: Thu May 21, 2009 3:36 pm    Post subject: Reply with quote

daniirwan wrote:
Shrek wrote:

Are based outside the UK? If so, remember it will take a week or so for the stuff to arrive. Keith has a bad rep, and many on here will tell you the reasons why, but remember he also has a lot of positive feedback too. I purchased 4 x items, one went back for a refund. Not ideal, but I was lucky I guess.

Hope your stuff comes through OK, keep us updated.


Yes, I'm based in Malaysia. Which is quite a long ways away. However, I did receive a Spotmatic SP500 that I bought off eBay from Sheffield, UK which arrived in about a week and a half. The seller sent it to me via Airsure, signed for. Yeah, i know ole Rocky has lots of + feedback too..oh God I just hope this works out okay. It's almost a month already..and one of the items he's 'supposedly' sending me is a Voigtlander Vitomatic IIa, which I paid a lot for! At this rate, I'll be glad to just have the items arrive...nevermind if they're as advertised or not. Sad


Hmm, didn't realise it had been that long Sad


PostPosted: Thu May 21, 2009 8:35 pm    Post subject: Reply with quote

Guys! Help! It's been 11 days since I won that C/Y lens for my FX3 from Rocky, and I of course, have not paid him yet. My PayPal account is ok now, but I'm really hesitant to pay for this lens since my previous 3 items are god-knows-where. I'm afraid Rocky will insist on me paying for this C/Y lens soon, or else he will label me as a non-paying bidder and slap me with a -ve feedback. So...what should I do? Should I pay for the C/Y lens and just hope for the best? Or just hold out for another week or two, at least until my previous package arrives (if it does at all!)...would appreciate your advice. Thanks!


PostPosted: Thu May 21, 2009 8:49 pm    Post subject: Reply with quote

I haven't read the previous postings.Communicate with him and discuss your problem.

Good communication solves any problem.


PostPosted: Thu May 21, 2009 9:11 pm    Post subject: Reply with quote

magnet-2009 wrote:
I haven't read the previous postings.Communicate with him and discuss your problem.

Good communication solves any problem.



Sometimes works , sometimes doesn't.. I have similar problem now with an another seller , communication didn't help at all.


PostPosted: Thu May 21, 2009 9:59 pm    Post subject: Reply with quote

daniirwan wrote:
Guys! Help! It's been 11 days since I won that C/Y lens for my FX3 from Rocky, and I of course, have not paid him yet. My PayPal account is ok now, but I'm really hesitant to pay for this lens since my previous 3 items are god-knows-where. I'm afraid Rocky will insist on me paying for this C/Y lens soon, or else he will label me as a non-paying bidder and slap me with a -ve feedback. So...what should I do? Should I pay for the C/Y lens and just hope for the best? Or just hold out for another week or two, at least until my previous package arrives (if it does at all!)...would appreciate your advice. Thanks!

Sellers can no longer even vote negative. All protection is for the buyers, so just ask paypal for your money after you've waited for a reasonable period of time. Of course talk to the seller first...


PostPosted: Fri May 22, 2009 7:49 am    Post subject: Reply with quote

Ok, I just 'communicated' with our dear Rocky. I didn't mention about the C/Y lens I won recently, I asked about my previous 3 items, and how it's been so late..almost a month and still no sign of them. I said that I am getting nervous and worried, cuz he told me it'd only take 2 weeks for it to arrive here. I also asked him did he ship my items via AirMail or surface, and if there's any tracking number. So...without further ado, here's his reply:

"Dear daniirwan,

Dear Bidder,no tracking as no insurance paid for and yes should be with you by now so if you wish I shall show my honesty by refunding in full and you can reverse upon receipt if they turn up
Rocky


- ferndowncameras"


Notice that as per usual, he didn't reply my question regarding his shipment method...he didn't mention either AirMail or Surface Mail at all.

What do u guys think? Should I take him up on his offer for a refund now? Or should I wait until next week, i.e the end of May in the hope that the items will arrive before I ask him to refund me? I'll be away from home from tomorrow until Friday the 29th of May anyway.



Would


PostPosted: Fri May 22, 2009 8:06 am    Post subject: Reply with quote

Obviously get the refund. I've never interacted with this guy directly, but any seller that would say something like that, when he himself claims the shipment can't be tracked, probably did not ship it -- why else would they risk the buyer getting away with getting both the item and money back?

If the item arrives after you get the refund (doubtful), then you can decide what you want to do at that point.


PostPosted: Fri May 22, 2009 8:21 am    Post subject: Reply with quote

Surely , get refund I also doubt you will get item. Seems Rocky is changed a if you get full refund this forum did help to change seems.


PostPosted: Fri May 22, 2009 9:42 am    Post subject: Reply with quote

I'll third the guys sentiments about accepting the refund - seems unlikely he bothered to ship the items at all.

And it's not exactly confidence-inspiring to have the offer of a full refund thrown at you - he's very obviously trying to minimise the number of neutral and negative feedbacks he's getting.

To have 8 Negative and 7 Neutral feedbacks and an overall rating of 99.6% after only registering in February is - quite frankly - a disgrace...


PostPosted: Fri May 22, 2009 10:26 am    Post subject: Reply with quote

Take the refund quick!

As a side note, you only get full tracking via Royal Mail from the UK if you take the "Airsure" option. Unfortunately this is only available for a few destinations. "Signed For" is tracked in the UK only.

BUT...all packages are covered for at least £39.00 from the UK.


PostPosted: Fri May 22, 2009 3:07 pm    Post subject: Reply with quote

1 additional Neutral and 1 additional Negative in the past few hours - 99.5% and dropping Twisted Evil


PostPosted: Fri May 22, 2009 3:49 pm    Post subject: Reply with quote

Ok, good idea! I have asked Rocky for a full refund. Let's see what he has to say and if I do get the refund, I'll let y'all know here. Hope this works out.


PostPosted: Sat May 23, 2009 3:33 pm    Post subject: Reply with quote

Hi guys,this is gonna be a short one as i'm currently away from home n i'm typing this on my cellphone.anyway,good news!i've just received a full refund from Rocky,for the 3 items i didnt receive plus shipping!good eh?but our dear rocky has asked me to leave a + feedback for him,and also to pay him back the amount refunded,when (and if!) the items do arrive.he also suggested that i opt for insurance for any future items i buy from him,as then he can provide me with a tracking number for the shipment.i cant copy n paste his exact words here now,but i'll do that later when i get home.for now what i'll do is be content with the refund,wait for any sign of the items arriving,and hold out on giving him a + feedback,although he has left me a + feedback for each of the 3 items,which he did as soon as i paid for them.the question remains though:what to do about the c/y mount lens that i won from him recently?should i pay for it,or can i tell him to cancel it n forget that i ever won it?is that possible?


PostPosted: Sat May 23, 2009 3:48 pm    Post subject: Reply with quote

Ignore his suggestions about positive feedback/ in fact you have to give a negative one, cause you lost 3 perfect item prices. Nobody sends items before the payment, so do not expect delivery[for the 3 items].

Cancel the new item that you won or if you want it too much, tell him that you want to pay +insurance [by pal] so ask him to send you new payment request.

That's my thoughts, may be I am wrong. These would be my actions if I was in your shoes.


PostPosted: Sat May 23, 2009 6:51 pm    Post subject: Reply with quote

He left me positive feedback when I paid him too - then went ballistic when I left negative feedback.

I still haven't had a refund, nor do I expect one at this stage, but I'm not the only one in this boat, and Keith will continue to happily take money from people, not send goods / send different or broken goods, and take the hit on the negative feedback % V the 1000s of positive feedback %.

My opinion?

Leave negative feedback.

He's a cowboy, and he knows it.

He does people out of money and goods, and he knows it.

He's a racist and a bully, and he knows it...

Nobody likes a racist and a bully Wink


PostPosted: Tue Jun 02, 2009 1:18 pm    Post subject: Reply with quote

Got stung too, although I still got a usable lens. But like all his other listings is was described as optically perfect. Actually the lens got some haze on the outer side of the lens. Using it on an APS-C camera wouldn't impair the image quality too much, but still the lens is not a described.

He offers me to send back the lens and a refund, but I'm hesistant to send it back. I asked for a partial refund but go no answer to my last message. Since he offers a refund I don't think negative feedback is in place, although I'm reluctant of sending the lens back, waiting for my refund and buying a new lens. I guess I will go on using this lens and won't buy any more items from his Ebay-store.


PostPosted: Tue Jun 02, 2009 2:02 pm    Post subject: Reply with quote

Welcome Eric!

Better to keep it if you able to use it, Rocky is one of the cheapest seller.
He perfectly serve people dream buy cheap as possible perfect items, certainly this is not true always to buy from him risky business, but sometimes good deal and sometimes great loss Sad


PostPosted: Tue Jun 02, 2009 4:56 pm    Post subject: Reply with quote

magnet-2009 wrote:


Cancel the new item that you won or if you want it too much, tell him that you want to pay +insurance [by pal] so ask him to send you new payment request.


How can I cancel an item that I won on eBay? Can someone guide me how?


PostPosted: Tue Jun 02, 2009 7:29 pm    Post subject: Reply with quote

Easiest way to not pay , seller will cancel it to get back Ebay fee.


PostPosted: Wed Jun 03, 2009 12:44 pm    Post subject: Reply with quote

Attila wrote:
Welcome Eric!

Better to keep it if you able to use it, Rocky is one of the cheapest seller.
He perfectly serve people dream buy cheap as possible perfect items, certainly this is not true always to buy from him risky business, but sometimes good deal and sometimes great loss Sad


Thanks. I will go on using the lens, too much hassle to send it back and await my refund. Tested the lens and I don't see softness in the corners where I would expect it considering the haze on the lens.


PostPosted: Wed Jun 03, 2009 2:40 pm    Post subject: Reply with quote

Haze is not always problem especially true on crop DSLR , I am happy you make a new life to this lens.