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visualopsins
Joined: 05 Mar 2009
Posts: 10540
Location: California
Expire: 2025-04-11
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 Posted: Sat May 23, 2015 7:40 pm Post subject: Ebay response: What are Import Charges for US to China item? |
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visualopsins wrote:
I asked Ebay:
| Quote: |
| My customer in China wants me to refund the import charges he had to pay (half of the item winning bid!!!) because China does not have any import charges. I say to him he needs to get refund from Global Shipping Program, not from me. Why does Global Shipping Program make customer pay import charges in country with no import charges? |
Their response:
| Quote: |
I'm responding to your recent inquiry to our support team regarding the Macro-Takumar Lens (item #191569362311), which was sold through our Global Shipping Program. I would like to apologize for the wait and appreciate the patience you have shown while we responded to your email. We have had a recent influx of emails, and since each one is answered personally it has taken us some time to reply to everyone.
Our customer support group indicated that you would like an explanation of the import charges associated with this item, because your buyer is under the impression that China does not charge duties/taxes for imported items. I appreciate your concern for your buyer and am happy to look into this matter further for you.
After reviewing the transaction, I've verified that your buyer was properly charged. China is subject to applicable duties/taxes like any other country. Global Shipping import charges are comprised of shipping, taxes, duties and brokerage fees. The Global Shipping Program allows buyer to pay the import charges up front, so that the item is delivered directly to their door without any further fees due at delivery. eBay has formed a legal agreement with their country to remit all applicable import fees directly to them. Our third party shipping partner collects the import charges from their payment to you, then remits them directly to their country's customs office, in order to expedite the delivery process. Some items may not be assessed import charges if their value does not exceed the minimum threshold set forth by the buyer's country country. The shipping is expedited, fully insured and trackable to ensure the item is received quickly, and is protected against loss or damage. As a result, your buyer can expect to pay more for shipping than they would for basic service. For further explanation of these fees, please see the eBay Buyer Terms and Conditions for Global Shipping purchases.
Please note that these charges are disclosed up front on the listing before a buyer commits to purchase an item through our program, and are non-refundable. To help you out in this matter, I have emailed your buyer to explain all of this.
Thank you for your concern in making sure your buyer is properly charged. I wish you continued sales success on eBay!
Sincerely,
Wayne W.
eBay Customer Service |
_________________
☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮ like attracts like! ☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮
Cameras: Sony ILCE-7RM2, Spotmatics II, F, and ESII, Nikon P4
Lenses:
M42 Asahi Optical Co., Takumar 1:4 f=35mm, 1:2 f=58mm (Sonnar), 1:2.4 f=58mm (Heliar), 1:2.2 f=55mm (Gaussian), 1:2.8 f=105mm (Model I), 1:2.8/105 (Model II), 1:5.6/200, Tele-Takumar 1:5.6/200, 1:6.3/300, Macro-Takumar 1:4/50, Auto-Takumar 1:2.3 f=35, 1:1.8 f=55mm, 1:2.2 f=55mm, Super-TAKUMAR 1:3.5/28 (fat), 1:2/35 (Fat), 1:1.4/50 (8-element), Super-Multi-Coated Fisheye-TAKUMAR 1:4/17, Super-Multi-Coated TAKUMAR 1:4.5/20, 1:3.5/24, 1:3.5/28, 1:2/35, 1:3.5/35, 1:1.8/85, 1:1.9/85 1:2.8/105, 1:3.5/135, 1:2.5/135 (II), 1:4/150, 1:4/200, 1:4/300, 1:4.5/500, Super-Multi-Coated Macro-TAKUMAR 1:4/50, 1:4/100, Super-Multi-Coated Bellows-TAKUMAR 1:4/100, SMC TAKUMAR 1:1.4/50, 1:1.8/55
M42 Carl Zeiss Jena Flektogon 2.4/35
Contax Carl Zeiss Vario-Sonnar T* 28-70mm F3.5-4.5
Pentax K-mount SMC PENTAX ZOOM 1:3.5 35~105mm, SMC PENTAX ZOOM 1:4 45~125mm
Nikon Micro-NIKKOR-P-C Auto 1:3.5 f=55mm, NIKKOR-P Auto 105mm f/2.5 Pre-AI (Sonnar), Micro-NIKKOR 105mm 1:4 AI, NIKKOR AI-S 35-135mm f/3,5-4,5
Tamron SP 17mm f/3.5 (51B), Tamron SP 17mm f/3.5 (51BB), SP 500mm f/8 (55BB), SP 70-210mm f/3.5 (19AH)
Vivitar 100mm 1:2.8 MC 1:1 Macro Telephoto (Kiron)
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calvin83
Joined: 12 Apr 2009
Posts: 7554
Location: Hong Kong
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| Posted: Sun May 24, 2015 4:16 am Post subject: |
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calvin83 wrote:
I think they call them 'customs duties' instead of 'import charges'.
_________________
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https://www.instagram.com/_lens_fever/
The best lens is the one you have with you. |
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scsambrook
Joined: 29 Mar 2009
Posts: 2167
Location: Glasgow Scotland
Expire: 2011-11-18
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| Posted: Sun May 24, 2015 3:23 pm Post subject: |
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scsambrook wrote:
Forgive my cynicism, but it seems that the eBay Global Shipping system is a throughly bad deal chiefly designed to expedite the growth of eBay's profits. I've looked at USA items listed with this and find that the charges invariably far exceed the maximum that UK import and VAT taxes would be.
Visualopsins and his China-based buyer have my sympathy, but it's clear that the only way the customer is going to get back any money is through Visualopsin's own generosity. Although the reply from eBay says that Some items may not be assessed import charges if their value does not exceed the minimum threshold set forth by the buyer's country. the rest of the letter makes clear that once the fees are paid, that's that . . . no refund. I wouldn't use their Global Shipping Program but fear that eventually it will become complulsory as part of their terms and conditions of use.
_________________
Stephen
Equipment: Pentax DSLR for casual shooting, Lumix G1 and Fuji XE-1 for playing with old lenses, and Leica M8 because I still like the optical rangefinder system. |
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edri
Joined: 26 Oct 2014
Posts: 315
Location: walking in the air
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| Posted: Sun May 24, 2015 3:46 pm Post subject: |
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edri wrote:
If I see an item that is sent through this Global Shipping System I not buy it, I'm looking for another. Eventually I talk to the seller if he wants to send a normal package not with this system. The fees are higher than the duties that I paid at customs in my country.
This Global Shipping System is a big mess to buyers.
_________________
http://www.adlightstill.smugmug.com |
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Attila
Joined: 24 Feb 2007
Posts: 57849
Location: Hungary
Expire: 2025-11-18
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| Posted: Sun May 24, 2015 6:18 pm Post subject: |
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Attila wrote:
| edri wrote: |
If I see an item that is sent through this Global Shipping System I not buy it, I'm looking for another. Eventually I talk to the seller if he wants to send a normal package not with this system. The fees are higher than the duties that I paid at customs in my country.
This Global Shipping System is a big mess to buyers. |
+10
_________________
-------------------------------
Items on sale on Ebay
Sony NEX-7 Carl Zeiss Planar 85mm f1.4, Minolta MD 35mm f1.8, Konica 135mm f2.5, Minolta MD 50mm f1.2, Minolta MD 250mm f5.6, Carl Zeiss Sonnar 180mm f2.8
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visualopsins
Joined: 05 Mar 2009
Posts: 10540
Location: California
Expire: 2025-04-11
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| Posted: Sun May 24, 2015 7:36 pm Post subject: |
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visualopsins wrote:
for $125 item:
RE: GLOBAL SHIPPING PROGRAM
I wondered how is Global Shipping Program for buyers. I never saw topic here, so I presume OK.
For seller, since ebay fees is also based on shipping charge, saves me money because I pay fee only to US Ship Center. If return is necessary seller has to refund only small fee not full international charges. Good for sellers imho.
I did compare rates for shipment to Canada. Global Shipping paid by buyer was a little less than what direct ship would cost.
_________________
☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮ like attracts like! ☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮
Cameras: Sony ILCE-7RM2, Spotmatics II, F, and ESII, Nikon P4
Lenses:
M42 Asahi Optical Co., Takumar 1:4 f=35mm, 1:2 f=58mm (Sonnar), 1:2.4 f=58mm (Heliar), 1:2.2 f=55mm (Gaussian), 1:2.8 f=105mm (Model I), 1:2.8/105 (Model II), 1:5.6/200, Tele-Takumar 1:5.6/200, 1:6.3/300, Macro-Takumar 1:4/50, Auto-Takumar 1:2.3 f=35, 1:1.8 f=55mm, 1:2.2 f=55mm, Super-TAKUMAR 1:3.5/28 (fat), 1:2/35 (Fat), 1:1.4/50 (8-element), Super-Multi-Coated Fisheye-TAKUMAR 1:4/17, Super-Multi-Coated TAKUMAR 1:4.5/20, 1:3.5/24, 1:3.5/28, 1:2/35, 1:3.5/35, 1:1.8/85, 1:1.9/85 1:2.8/105, 1:3.5/135, 1:2.5/135 (II), 1:4/150, 1:4/200, 1:4/300, 1:4.5/500, Super-Multi-Coated Macro-TAKUMAR 1:4/50, 1:4/100, Super-Multi-Coated Bellows-TAKUMAR 1:4/100, SMC TAKUMAR 1:1.4/50, 1:1.8/55
M42 Carl Zeiss Jena Flektogon 2.4/35
Contax Carl Zeiss Vario-Sonnar T* 28-70mm F3.5-4.5
Pentax K-mount SMC PENTAX ZOOM 1:3.5 35~105mm, SMC PENTAX ZOOM 1:4 45~125mm
Nikon Micro-NIKKOR-P-C Auto 1:3.5 f=55mm, NIKKOR-P Auto 105mm f/2.5 Pre-AI (Sonnar), Micro-NIKKOR 105mm 1:4 AI, NIKKOR AI-S 35-135mm f/3,5-4,5
Tamron SP 17mm f/3.5 (51B), Tamron SP 17mm f/3.5 (51BB), SP 500mm f/8 (55BB), SP 70-210mm f/3.5 (19AH)
Vivitar 100mm 1:2.8 MC 1:1 Macro Telephoto (Kiron)
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dan_
Joined: 05 Dec 2012
Posts: 1054
Location: Romania
Expire: 2016-12-19
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| Posted: Sun May 24, 2015 8:01 pm Post subject: |
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dan_ wrote:
I suspect that ebay is trying to get even more money from us. They usually get a percentage from the final price and the shipping cost. Now, with The Global Program, the shipping cost is greater and custom taxes are included, so I suspect they apply that percentage to the included custom taxes, too.
Once I got something shipped by The Global Program and not only I payed more for the custom taxes but the delivery from USA took a very long time, 2-3 times longer than a normal shipping, in spite of my quick shipping service option, because of the long time it took for The Global Program to process the shipping+custom taxes.
Now I always avoid buying items shipped by The Global Program. |
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56 DIN
Joined: 24 Apr 2010
Posts: 1656
Location: Germany Erbach /ODW
Expire: 2021-11-18
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| Posted: Sun May 31, 2015 1:56 pm Post subject: |
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56 DIN wrote:
| Attila wrote: |
| edri wrote: |
If I see an item that is sent through this Global Shipping System I not buy it, I'm looking for another. Eventually I talk to the seller if he wants to send a normal package not with this system. The fees are higher than the duties that I paid at customs in my country.
This Global Shipping System is a big mess to buyers. |
+10 |
+20
and it might be the local authoritites (like at leat some in Germany) do not recognize the fees as import tax, so your are a criminal, not declaring your tax in your country
_________________
Thomas
NEX & manual lenses
Nikon & manual lenses |
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visualopsins
Joined: 05 Mar 2009
Posts: 10540
Location: California
Expire: 2025-04-11
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| Posted: Thu Aug 20, 2015 12:39 am Post subject: |
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visualopsins wrote:
Thanks everybody for responding. I think I'll not use Global Shipping Program.
_________________
☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮ like attracts like! ☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮☮
Cameras: Sony ILCE-7RM2, Spotmatics II, F, and ESII, Nikon P4
Lenses:
M42 Asahi Optical Co., Takumar 1:4 f=35mm, 1:2 f=58mm (Sonnar), 1:2.4 f=58mm (Heliar), 1:2.2 f=55mm (Gaussian), 1:2.8 f=105mm (Model I), 1:2.8/105 (Model II), 1:5.6/200, Tele-Takumar 1:5.6/200, 1:6.3/300, Macro-Takumar 1:4/50, Auto-Takumar 1:2.3 f=35, 1:1.8 f=55mm, 1:2.2 f=55mm, Super-TAKUMAR 1:3.5/28 (fat), 1:2/35 (Fat), 1:1.4/50 (8-element), Super-Multi-Coated Fisheye-TAKUMAR 1:4/17, Super-Multi-Coated TAKUMAR 1:4.5/20, 1:3.5/24, 1:3.5/28, 1:2/35, 1:3.5/35, 1:1.8/85, 1:1.9/85 1:2.8/105, 1:3.5/135, 1:2.5/135 (II), 1:4/150, 1:4/200, 1:4/300, 1:4.5/500, Super-Multi-Coated Macro-TAKUMAR 1:4/50, 1:4/100, Super-Multi-Coated Bellows-TAKUMAR 1:4/100, SMC TAKUMAR 1:1.4/50, 1:1.8/55
M42 Carl Zeiss Jena Flektogon 2.4/35
Contax Carl Zeiss Vario-Sonnar T* 28-70mm F3.5-4.5
Pentax K-mount SMC PENTAX ZOOM 1:3.5 35~105mm, SMC PENTAX ZOOM 1:4 45~125mm
Nikon Micro-NIKKOR-P-C Auto 1:3.5 f=55mm, NIKKOR-P Auto 105mm f/2.5 Pre-AI (Sonnar), Micro-NIKKOR 105mm 1:4 AI, NIKKOR AI-S 35-135mm f/3,5-4,5
Tamron SP 17mm f/3.5 (51B), Tamron SP 17mm f/3.5 (51BB), SP 500mm f/8 (55BB), SP 70-210mm f/3.5 (19AH)
Vivitar 100mm 1:2.8 MC 1:1 Macro Telephoto (Kiron)
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std
Joined: 09 Feb 2010
Posts: 1827
Location: Bulgaria
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| Posted: Thu Aug 20, 2015 7:17 am Post subject: |
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std wrote:
Seems like the key word here is 'brokerage fees'.
I remember when i was living in Canada and ordering something from USA ($25 worth). if it was shipped with normal post there was no duties and taxes to be paid. But if it was delivered with a courier such an UPS they wanted to charge me $50 brokerage fees for filing a customs forms on behalf of me, even if the value of the goods falls below the threshold and no actual customs fees need to be payed.
_________________
Stefan
My lens list:
SLR MD: Rokkor 1,7/50 Exakta: Kilfitt-Makro-Kilar E 3.5/4cm; CZJ 2/50 Pancolar;M42: CZJ 2.8/50 Tessar; Mir-1B 2.8/37; Jupiter-9 2/85 T-mount: Tamron 5.9/200; Tamron 6.9/300; Tamron 7.5/400 C-mount: Cosmicar 1.8/50 Y/S: Sun 3.5/38-90, Sun 4/70-210 RF Contax RF: Jupiter-8 2/50; Contax G:CZ 2,8/21 Biogon T; CZ 2,8/28 Biogon T; CZ 2/35 Planar T; CZ 2/45 Planar T; CZ 2,8/90 Sonnar T |
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