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Problem with Epson 4490 Scanner
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PostPosted: Tue May 08, 2007 2:45 pm    Post subject: Problem with Epson 4490 Scanner Reply with quote

I have a new problem with my scanner.
Until this morning, I could scan anything at any resolution, without problem.
Now, it has started to abort when I try to scan at 4800 ppi.
I get this error message "unable to allocate memory".

I have tried to enlarge the memory dedicated to Photoshop, and I have opened wirtual memory spaces on all available drives. But it does not help.

What can I do? Crying or Very sad


PostPosted: Tue May 08, 2007 6:13 pm    Post subject: Reply with quote

I presume you have tried re-installing the driver for the scanner.

Ramon


PostPosted: Tue May 08, 2007 6:20 pm    Post subject: Reply with quote

Ramon wrote:
I presume you have tried re-installing the driver for the scanner.

Ramon


No, I didn't, because this usually leads to a mess with Windows.
I had past experiences where I needed to reinstall windows after a tentative of uninstall-reinstall of scanner driver.
Besides, the scanner works perfectly, so I don't think it's a problem of the driver, more likely instead of the managing software.


PostPosted: Tue May 08, 2007 6:48 pm    Post subject: Re: Problem with Epson 4490 Scanner Reply with quote

Orio wrote:
I have a new problem with my scanner.
Until this morning, I could scan anything at any resolution, without problem.
Now, it has started to abort when I try to scan at 4800 ppi.
I get this error message "unable to allocate memory".

I have tried to enlarge the memory dedicated to Photoshop, and I have opened wirtual memory spaces on all available drives. But it does not help.

What can I do? Crying or Very sad


Orio,
Come visit and post your question at this group:

http://tech.groups.yahoo.com/group/Epson_Scanners/

I am a moderator there

Jules