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Contax RX issue
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PostPosted: Sun Sep 06, 2009 2:27 pm    Post subject: Contax RX issue Reply with quote

Hello all

It's been almost a month that i got mine. Bought at keh.com via ebay, in very good looking order. Nonetheless i have an issue, and would like to know what is it about.

I developed 3 rolls already ( normally one is enought to test camera ) , first time i thought that my C41 stuff was over, the negatives were unfully exposed like half the pic and almost 30 views. It occured twice since yestarday with b&w film 3 rolls screwed :s

I noticed that at some moments when releasing the trigger, the mirror is stucked and i need to press again 2-3 times in order to make it back in place. So i think its a shutter issue, hopefully the item is guaranteed 60 days, so i'm waiting for their anwser.

any infos ? much appreciatd thanx.


PostPosted: Sun Sep 06, 2009 2:57 pm    Post subject: Reply with quote

Hi, from the symptom sounds like "capping". To check it out point the lensless camera to a luminous surface with the film door open. Set the shutter to an high speed and trigger it while looking through the frame. You should see the frame faintly but evenly illuminated, if one side looks darker it's probably "capping". A CLA should cure the problem, since you're under warranty you should send it in for the job to be done.

Regards, Marty.


PostPosted: Sun Sep 06, 2009 5:08 pm    Post subject: Reply with quote

Thanx marty for your info, i'll test later. By CLA do you mean its "all functions reset" ? CLE ? if its this issue ... damn. grazie Very Happy


PostPosted: Sun Sep 06, 2009 5:46 pm    Post subject: Reply with quote

I used Walter's RX for one roll I didn't found any problem , you camera seems defected that for sure.


PostPosted: Sun Sep 06, 2009 5:47 pm    Post subject: Reply with quote

CLA = cleaning, lubricating, adjusting.

Marty.


PostPosted: Sun Sep 06, 2009 5:47 pm    Post subject: Reply with quote

'CLA' means 'Clean, Lubricate and Adjust'. Normally, this means taking the camera to a specialist repairer who will do a fairly standard service, a bit like taking your car for a regular service every year or so. A repairer doing a CLA will usually be able to fix routine problems at the same time.


PostPosted: Sun Sep 06, 2009 6:37 pm    Post subject: Reply with quote

Attila wrote:
I used Walter's RX for one roll I didn't found any problem , you camera seems defected that for sure.


That wasn't specified in the auction Confused And i don't think to have done something wrong i just put a film and shoot. Hopefully there's a warranty, but its damn though.


PostPosted: Sun Sep 06, 2009 6:40 pm    Post subject: Reply with quote

hexi wrote:
Attila wrote:
I used Walter's RX for one roll I didn't found any problem , you camera seems defected that for sure.


That wasn't specified in the auction Confused And i don't think to have done something wrong i just put a film and shoot. Hopefully there's a warranty, but its damn though.


I am pretty sure they will fix it or refund your money. Keep inform us please!


PostPosted: Sun Sep 06, 2009 6:46 pm    Post subject: Reply with quote

Oh i don't doubt of repair/refund. But i'm already calculating eventual shipping costs back from USA Laughing . i'll keep you informed, though i'm very sad that this camera does not function properly, my Planar as well Sad


PostPosted: Sun Sep 06, 2009 6:49 pm    Post subject: Reply with quote

hexi wrote:
Oh i don't doubt of repair/refund. But i'm already calculating eventual shipping costs back from USA Laughing . i'll keep you informed, though i'm very sad that this camera does not function properly, my Planar as well Sad


Yes,not good news at all. Now I have trouble with my Pentax 645 so I know your feel. Better to use old folders, they have no much trouble Wink


PostPosted: Sun Sep 06, 2009 7:16 pm    Post subject: Reply with quote

Could be a sticky mirror foam.
Take a few pix at slow shutter while looking at the mirror.
If it hangs at the top look to see if the foam is intact.
Sometimes it will break down and become gluey.
You may even see residue on the front edge.

Never have had trouble with an RX.

BTW
include a link to this thread with your email.
KEH is great with customer service.
They will help you with the shipping costs.


PostPosted: Sun Sep 06, 2009 7:56 pm    Post subject: Reply with quote

F16SUNSHINE wrote:
Never have had trouble with an RX


Thats what i read on another site while searching for infos on this body, and noone had troubles, so why me ? ^.^

I tested the thing you said all all slowest speeds from 4s to 1/15 seems ok. I can't figure that out, and won't repair by myself. This body is great and i wanted to use it in good shape. Thanx for the info about keh, i don't doubt they're cheaters.

Much appreciated from all, thank you very much.


PostPosted: Tue Sep 08, 2009 5:37 pm    Post subject: Reply with quote

here's an update with the reply from keh this evening :

"Hello,

I am sorry to hear that there are light leak issues with the camera. Most
repair centers can take care of such a common issue so I think the wisest
solution is to obtain a quote from a camera center near you. Please send us
a copy of the estimated repair costs and we should be able to pay for the
camera repairs. It is much easier for us to pay a repair center in France
than it is to ship the camera back and forth for repairs. If sending the
camera to a local repair center is a problem than let me know and we will
come up with another solution."

I also think that it would cost me less, i already counted :
- package to USA insured 24€, posts back almost the same, plus eventual customs again 58€ = 100€ MEH !

But they're fair enough to me.


PostPosted: Tue Sep 08, 2009 5:41 pm    Post subject: Reply with quote

This is nice ! I thought this resolution!


PostPosted: Tue Sep 08, 2009 9:56 pm    Post subject: Reply with quote

~Hi hexi

please, make 2 pictures of your camera:

one view -- front view -the mirror cocked up - if possible
second view - rear part - door opened ..

we can offer some solution to you, if possible..

contact us on email:

info@cameraserviceone.com

We can have a look at your camera. We need to see some things inside.

Thanks

TF


PostPosted: Tue Sep 08, 2009 10:09 pm    Post subject: Reply with quote

hexi wrote:


I also think that it would cost me less, i already counted :
- package to USA insured 24€, posts back almost the same, plus eventual customs again 58€ = 100€ MEH !

You wouldn't have to pay Customs on a repair.


PostPosted: Wed Sep 09, 2009 1:00 pm    Post subject: Reply with quote

Oh well sorry i haven't seen the previous messages. Trifox yes i'll do that, farside thanx for the info.

Though i discovered something : i 've been through all the speed from 1/4000 to 4s looking closely at the shutter curtain door open , no lens as adviced by marty.

Now i'm testing with the lens and ( i may sound a bit stupid ) the mirror is locked by the lens ! I mean the lens barrel is stucked between 1 and 1.2 distance only , then the mirror flips back in place, i've done it dozen times its the same :s . can it be possible that its the lens fault ?? Confused


PostPosted: Wed Sep 09, 2009 4:21 pm    Post subject: Reply with quote

hexi wrote:
can it be possible that its the lens fault ??

Sounds strange. Are you using the planar 50? Check the mount end of the lens with the focus distance set to infinity, if the rear element is protruding in significant way from the mount plane there is something wrong. I don't know this lens but usually in a 50 mm optical design rear element should not protrude from the mount plane. If you are using an off brand lens with an adapter everything is possible.
Also check the mirror alignment, if not seated correctly you should able to see it.
Marty.


PostPosted: Wed Sep 09, 2009 4:34 pm    Post subject: Reply with quote

Sounds strange yes, but its real at least from here :s i have no clue by now. the mirror seems aligned plus with the grid screen i can check easily. The lens is a 1.7/50mm Planar, and i had no issues on the 139.... i've sent picturez to trifox, he'll tell me what's wrong. thanx again


PostPosted: Mon Sep 14, 2009 3:49 pm    Post subject: Reply with quote

Continuing of the story....

Quote:
It sounds like it will be smarter to exchange the camera. You can send the camera back to us by EMS. You will have to file with France for a return oyour customs fees. The exchange rate means the repair will be worth more than the camera itself. 85 Euro is too much for the repairs. Please let us know when you are shipping the camera back to us and we will be on the look out for the item.


Fair enough, but i shipped the item today to trifox :s
I've asked for a partial refund , wait & see.

It didn't taked long for them to reply...

Quote:
We can refund $45


MEH Very Happy

Well i've seen RX's bodies starting auctions at 300$. To sum it up, if the camera worx fine even if i had to pay a bit extra, its ok. That's the mystery of ebay sells ^.^


PostPosted: Mon Sep 14, 2009 7:49 pm    Post subject: Reply with quote

hexi wrote:
Continuing of the story....

Quote:
It sounds like it will be smarter to exchange the camera. You can send the camera back to us by EMS. You will have to file with France for a return oyour customs fees. The exchange rate means the repair will be worth more than the camera itself. 85 Euro is too much for the repairs. Please let us know when you are shipping the camera back to us and we will be on the look out for the item.


Fair enough, but i shipped the item today to trifox :s
I've asked for a partial refund , wait & see.

It didn't taked long for them to reply...

Quote:
We can refund $45


MEH Very Happy

Well i've seen RX's bodies starting auctions at 300$. To sum it up, if the camera worx fine even if i had to pay a bit extra, its ok. That's the mystery of ebay sells ^.^


The 45 Dollars refund? Well, it's not enough.


TF


PostPosted: Mon Sep 14, 2009 8:28 pm    Post subject: Reply with quote

They're a business company that's understeable. So the less money the give etc. Though from now on my expense goes like this for this camera in €

- 160€ camera ( 130 ) & shipping. + customs 58€ Confused
- troubles with working, so repair : shipping 26€ + repair 80€ ~

324€ so far. I could have bought a working RX for that price.

nevermind, i'll go back to them for aasking of a higher refund.

By the way is whats your estimate of this body only ? 300€ more ? less ?

And now i've sent a mail, cause they offered to refund for repair costs ( see previous page message ). 45$ doesn't cover anything for me, and i'm not a greedy person.


PostPosted: Mon Sep 14, 2009 9:06 pm    Post subject: Reply with quote

I don't understand either.

I hope that I will be able offer something better in a short time ..

tf


PostPosted: Tue Sep 15, 2009 4:14 pm    Post subject: Reply with quote

Things are getting better Very Happy

Quote:
We can refund the repair costs but we can not refund shipping. Would you mind telling us the full repair costs and which currency you are using? It looked like pounds but we wanted to be sure for conversion


And i got this today from keh supervisor !!!

Quote:
Since we were not able to get the camera back for exchange, which wouldhave been our choice, I will authorize $100 US Dollars refund to you forthe repair. That is the most I will allow. We should have been contacted
before you sent the camera for repair and things would have been better
for us.


PostPosted: Wed Sep 16, 2009 5:54 pm    Post subject: Reply with quote

Ok end of story. I've been refunded 100$ by them. Which is better than the 45$ Very Happy Fair enough keh.